Payment and Refund

Payment terms

Dear tourists, please pay attention! According to Ukrainian law, personnel under 18 years of age are NOT allowed to enter the Chornobyl Exclusion Zone. No exceptions can be made. All the application forms that don’t meet this strict condition will be denied right away.

On this web-site you may find tours of 2 choices – group tour and personal tour. The price of the personal tour will be calculated individually by our managers and according to your wishes and preferences. In order to book a personal tour, please contact sales@chernobyl-story-tours.com.

To order a group tour with fixed price, please kindly fill out the form with your personal information.  Your trip may be consider fully booked after you have submitted a 20% deposit only. For your convenience, you can do it via worldwide used payment system – PayPal. We accept deposits in 2 currencies – EUR and USD. The rest 80% may be paid to your guide on the day of the tour in cash in both EUR, USD or UAH. At your discretion, you may pay 100% price of the tour via PayPal during the booking process if this is more convenient for you. We accept application forms and deposits at least 3 days before the tour, as it takes time to organise the permissions for each tourist to the Exclusion Zone.

Refund policy

The FENIX TECHNOLOGIES LTD company is obliged to refund 100% of the price of the tour if the tour has been cancelled by the fault of the company.

In case of tour’s cancellation on the tourist’s initiative the company is obliged to refund 100% of the price of the tour if the cancelation has been made 3 days prior to the tour date.

Tourist may receive 80% refund if the cancelation of the tour takes place less than 3 days before the tour date. The company withholds 20% of the tour value as it has been paid for the organization of the permission to Chornobyl.

If a tourist doesn’t show up on the day of the tour by his own fault, the company reserves the right to keep the 20% deposit.

Please pay attention that all the payment fees and refund fees are paid by the tourist.

Order process

To order a participation in the group tour, please fill out the application form in the calendar, depending on the desired date of the tour. Your name, passport number, citizenship, date of birth, telephone number and e-mail address are required. Please, make sure that you have entered the correct and up to date information, as any mistake may prevent you from entering the Chornobyl Exclusion Zone or may cost a fee to correct it less than 3 days before the tour date.

You will be offered to rent a Geiger counter and order dinner in the tour. These two options are additional and are not included in the price of a group tour.

The next step is 20% deposit. Only after these 2 steps your participation in the group tour will be confirmed. You will receive confirmation letter with all the instructions and details of the tour on your e-mail right after you have made the deposit.

Book a Tour
  • #1 Stage
  • #2 Stage
  • #3 Stage
$0
*When paying 100% bonuses are waiting for you
$0
+ Chernobyl 1 day tour
Price: $150

The one-day trip gives you the opportunity to immerse into the exact same area where the most dreadful disaster took place. The radiation background is still excessively high in some places, but we offer you a safe route through this dire Zone, together with necessary protection equipment.

Locations: Full info
+ Chernobyl 2 day tour
Price: $200

The two-day trip to the Chernobyl Zone opens for you the door to this unique place. In this short time, you will get not only the tour around Chernobyl nuclear power plant and Pripyat town, but also the exclusive experience to spend the night in an empty town. This is definitely the deepest dive into the history of the drastic disaster.

Locations: Full info
+ Chernobyl 3 day tour
Price: $250

The three-day program includes a huge amount of sites to visit. Professional guides will explain the reasons and chronology of events that were happening during the most dreadful nuclear disaster in the world’s history. The real-based stories told by the guide will give you the shivers, so tragic they are. You will relieve the events of that dreadful night of explosion together with the ex-residents of Pripyat town.

Locations: Full info
+ Chernobyl 4 day tour
Price: $300

This four-day trip makes it easier for you to get permission to enter the Extinction Zone, because we take care of official confirmations. Besides, we provide you will all the necessary protection. It is vital while traveling these, since the complete decay of the last radioactive element in the contaminated areas (plutonium-239) to the state of natural material will occur in 26486, or 24,500 years after the explosion.

Locations: Full info
+ Chernobyl 5 day tour
Price: $350

Nothing is better than planning a five-day trip to the Chernobyl Zone! We offer you the opportunity to learn the most important facts about the night of the tragedy, alongside fascinating myths and legends about the place. Following the stories of your guides, you will have the chance to wander around the ghost towns of Chernobyl and Pripyat. Don’t miss out on the occasion to hang around the streets and locations from the world-renowned series!

Locations: Full info
+ Chernobyl 6 day tour
Price: $400

This six-day trip to the Chernobyl Zone will open the Zone to you with top-secret information from our guides. During these six days, you will get the opportunity to explore the ghost towns of Pripyat and Chernobyl by yourself and it is not a secret that the Exclusion Zone has a lot of fascinating places.

Locations: Full info
+ Chernobyl Private Tour
Price: $800

Private Chernobyl Tour is the opportunity to communicate with the experienced guide rather than simply listen to his or her story. You can ask questions about precise topics that interest you. Moreover, you can determine how much time you want to be in one location or another, arrange the photoshoot and explore the objects deeper.

Locations:
  • - You choose what places to visit
  • - Visiting resettlers – people who continue living in the zone
  • - Yacht club in Pripyat
  • - Pripyat cemetery
  • - Any locations from 1-6 days tours
Full info